Shipping policy
Shipping and Delivery Policy
We strive to provide our customers with quality service from the moment you click "buy" until the product arrives in your hands. We understand the excitement and anticipation that comes with purchasing a new item, and we are committed to ensuring that your experience is seamless, transparent, and satisfying.
For this reason, we have created this policy, where you will find all the relevant information about how and when your order will arrive, as well as details about our payment methods and warranty. We encourage you to read it carefully, and if you have any questions, we are always available to help.
Processing and Shipping Time
Once your order is approved, we work hard to ship it as quickly as possible. The average delivery time is 2 to 7 business days, depending on the city where you placed your order. However, it's important to note that unforeseen circumstances or delays by your local postal service may occur. Our goal is to ship your order the next business day.
Delivery Days
Orders are delivered Monday through Saturday, excluding national holidays.
We only accept cash upon receipt of your order. We currently do not offer credit or debit card payment options, but we are working to offer more options in the future. Shipping is also completely free, so there are no additional costs to the price listed on our website.
If you are not home when the product is delivered, you will receive a call or text from the delivery person. If you cannot receive it that day, another attempt will be scheduled.
All of our products come with a satisfaction guarantee against manufacturing defects. If you are not satisfied with your purchase or wish to claim the warranty, please contact us via our email address, which you can find on the "Contact" page.
If your order arrives outside the average delivery time of 2 to 7 business days, please email us and we will help you manage and resolve your order.
For any questions or clarifications, please visit our "Contact" page. You can access the form by clicking "Contact" in the footer of our website.